About this Course
Manage and maintain your contracts effectively and effciently to ensure you meet your goals and objectives.
Commercial Contract Management & Administration is an informative course which has been especially produced for you, the Contract Manager / Administrator, to give you the essential skills and benefits you need to manage and maintain your contracts.
Your contract’s success is heavily dependant on ensuring
- Negotiations are agreed on
- Prices are correct
- Both parties abide by the contract conditions
This course will equip you with the skills to implement an effective Commercial Contract Management system in your company.
Who should attend:
Staff at all levels of an organisation whose job function requires them to be involved in planning, forming, administering and closing contracts. This includes staff whose functions include risk management, quality management and performance management, staff that procures or sell goods and services, staff involved in outsourcing, in sourcing, project and programme management.
Outcomes
- Analyse Service Level and Performance- based contracts to maximise your contract’s effectiveness
- You will be provided with the tools to strategically improve your Commercial Contract Administration
- Empower yourself with effective techniques to avoid failure when handling contracts
- An in-depth knowledge of Commercial Contract Management will provide you with the necessary skills to manage and maintain contracts successfully even after being signed
- This course will give you the skills to implement an effective Commercial Contract Management system within your organisation
- Develop winning negotiation skills for effective commercial contract administration
- Determine the buyer/seller power positioning by acquiring effective contracting of softskilsl
- Implement effective invoice and payment management processes
Course Overview
Topics covered in this course include, but are not limited to
1. Grasp the fundamentals of commercial contract management
- Learning what a commercial contract is
- Finding out what the buyer-seller objectives are
- Contract management defined
- What is the commercial contract process?
2. Analysing team roles and responsibilities in a contract agreement
- Understand the concepts of agency and authority
- Authority & limitations of authority
- Contractual roles and responsibilities
3. Your comprehensive guide to South African contract law
- Become more aware of contracts and related legal issues
- Recognise the essential elements of contracts
- Determine the necessary objectives and ultimate enforcement of typical clauses
- Comprehend contract termination or completion
4. Techniques to establish winning contracts
- Understand formal and informal contracting methods
- Competitive bidding - single and sole source
- Learn when negotiations are necessary
- Receiving guidelines for drafting commercial contracts
5. Apply accurate contract pricing methods and arrangements
- Value-based pricing
- Cost-based pricing
- Fixed-price arrangements
- Cost reimbursement
- Time and materials
- Purchase order agreements
6. Adopt solid best practice for contract selection and planning
- The buyer’s process
- The seller’s process
- Accurately identify your customers’ needs
- Recognise the need for proactive involvement of both
- Parties Implementing Invoice and Payment Management
- Assessing payment documentation and submission Invoicing, pricing and quality assurance
7. Acquiring key negotiation skills for effective contract management and administration
In this session, you will conduct role plays of potential negotiation scenarios that affect your contract management and administration process
- Identifying the success factors for solid negotiation
- Grasping negotiation tactics and techniques and effective counter-measures
- Effective logistics for negotiating win - win contracts
GROUP NEGOTIATION SIMULATION
8. Acquiring innovative techniques to plan and utilise a comprehensive contract management structure
- Exploring and developing a contract management structure
- Establishing plans, schedules and relationships
- Looking at the responsibility matrix - key success factors
9. Implementing and reviewing contract and price maintenance by using an effective contract maintenance structure
- Establishing a contract maintenance structure
- Gaining guidelines for handling contract variations
- Understanding the contract maintenance process
- Realising the financial impact on contracts
10. Exploring service level and performance-based contracts
- Service Level contracts defined
- Exploring typical performance levels and base levels
- Investigating performance monitoring, analysis and reporting
- Finding out what the need is for mutual consent or independent mediators
11. Dealing with dispute avoidance, management and resolution to ensure the smooth running of your contract
- Establishing a dispute resolution structure
- Encouraging open and mutual communication – the key to success
- Investigating dispute identification, definition and impact
- Analysis
- Responding to punitive actions
12. Achieving success in your contract management to boost your organisation’s bottomline and achieves your goals and objectives
- Establishing structures, procedures and protocols
- Having shared objectives, mission and responsibilities to increase your company bottom-line
- Building constructive relationships and effective liaisons